Term and Conditions

Welcome to Our DIY E-Bike Community!

At Cheap Components Store, we’re more than just a store – we’re your partner in building the perfect e-bike. These Terms and Conditions are designed to create a transparent, fair, and enjoyable shopping experience for all our fellow DIY enthusiasts.

1. Understanding Our Store

Who We Are

Cheap Components Store (elecbikepartssale.com) specializes in providing high-quality, affordable e-bike conversion components for the DIY builder community.

Our Target Customers

We serve passionate DIY e-bike builders worldwide who value quality components, technical expertise, and the satisfaction of creating their own custom electric bicycles.

Product Range

We offer a comprehensive selection of e-bike conversion components including:

• Complete conversion kits (with and without batteries)
• Individual components (controllers, displays, controls)
• Batteries and power systems
• Accessories and tools
• Specialized components for various e-bike configurations

2. User Responsibilities & Account Terms

Eligibility

By using our website, you confirm that you:

• Are at least 18 years old
• Have legal capacity to enter into binding contracts
• Reside in a region we serve (excluding certain remote areas in Asia)
• Understand the technical nature of e-bike components

Accurate Information

You agree to provide accurate, complete information when:

• Creating orders
• Providing shipping details
• Communicating with our support team
• Requesting returns or exchanges

3. Products & Services Description

Product Availability

We strive to maintain accurate inventory levels, but sometimes products may be out of stock. “BIENTÔT DISPONIBLES” items are upcoming products available for special order.

Technical Specifications

All product specifications, images, and descriptions are provided for informational purposes. While we ensure accuracy, minor variations may occur.

Intended Use

Our components are designed for e-bike conversion projects. Customers are responsible for:

• Ensuring components are compatible with their specific bike models
• Following all local regulations regarding e-bike usage
• Proper installation and maintenance
• Understanding local e-bike laws and restrictions

4. Ordering & Payment Terms

Order Process

• Order Confirmation: You’ll receive an email confirmation once your order is placed
• Order Processing: 1-2 business days
• Order Changes: Contact us immediately if you need to modify your order

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing & Currency

All prices are in US dollars. We reserve the right to adjust prices due to market conditions, though orders already confirmed will be honored at the agreed price.

5. Shipping & Delivery

Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipping)
• Free Shipping: Available for orders over $50 via EMS (15-25 days after shipping)

Delivery Areas

We ship globally, excluding some remote areas in Asia and other specified remote locations. Customers are responsible for any import duties, taxes, or customs fees in their country.

Delivery Issues

If your package appears lost or significantly delayed:

• Contact us at [email protected]
• Provide your order number and tracking information
• We’ll work with the carrier to resolve the issue

6. Returns, Refunds & Exchanges

Return Policy Overview

• Return Window: 15 days from delivery date
• Condition: Items must be unused in original packaging
• Return Shipping: Customer responsibility (except for defective items)
• Refund Processing: 5-7 business days after we receive your return

Non-Returnable Items

Due to safety and regulatory concerns, the following cannot be returned unless defective:

• Batteries (shipping regulations and safety concerns)
• BIENTÔT DISPONIBLES (special order upcoming products)
• Opened or used electronic components
• Items not in original condition
• Products from special promotions or clearance sales

Defective Items

If you receive a defective component, contact us immediately at [email protected]. We’ll provide a prepaid return label and expedite your replacement.

International Returns

For international customers, return shipping costs are your responsibility. Please indicate “RETURNED GOODS” on customs forms to avoid additional charges.

7. Intellectual Property

Our Content

All content on our website, including:

• Product descriptions and specifications
• Images and photographs
• Technical documentation
• Website design and layout

is owned by Cheap Components Store and protected by intellectual property laws.

User-Generated Content

When you submit reviews, photos, or other content, you grant us permission to use it for promotional purposes while giving you appropriate credit.

8. Liability Limitations

Product Liability

While we ensure the highest quality standards, Cheap Components Store’s liability is limited to the purchase price of the products. We are not liable for:

• Improper installation or misuse of components
• Consequential damages from product use
• Injuries resulting from improper e-bike construction or operation
• Damages from failure to follow local e-bike regulations

Technical Support Limitation

We provide general technical guidance but cannot be responsible for specific installation outcomes. DIY e-bike building requires technical competence and understanding of local laws.

9. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information. Our complete Privacy Policy details how we collect, use, and safeguard your data.

Information We Collect

• Order and payment information
• Shipping details
• Communication history
• Technical support inquiries

Data Usage

We use your information solely for:

• Processing orders and payments
• Shipping products
• Providing customer support
• Improving our products and services

10. Governing Law & Dispute Resolution

Applicable Law

These Terms are governed by the laws of Pennsylvania, United States.

Dispute Resolution

We believe in resolving issues amicably. If disputes arise:

1. Contact our support team first at [email protected]
2. We’ll work diligently to find a mutually acceptable solution
3. If unresolved, disputes will be settled through arbitration in Philadelphia, PA

11. Policy Changes

We may update these Terms and Conditions to reflect:

• Changes in our business practices
• Legal or regulatory requirements
• Customer feedback and industry standards

Continued use of our website after changes constitutes acceptance of the updated terms.