Privacy Policy

Welcome to Cheap Components Store! As passionate DIY e-bike enthusiasts ourselves, we understand that building your dream e-bike requires trust – not just in our components, but in how we handle your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit elecbikepartssale.com.

1. Information We Collect

To provide you with the best e-bike building experience, we collect:

• Personal Identification Information: Name, email address, shipping address (2642 Cityview Drive, Philadelphia, US 19103), and phone number when you place orders
• Payment Information: Credit/debit card details or PayPal information processed through secure, encrypted systems
• Technical Data: IP address, browser type, device information, and browsing behavior on our site
• Order History: Records of your purchases including Bike Systems, Batteries, Controllers, and other components
• Communication Data: Emails sent to [email protected] and any customer service interactions

2. How We Use Your Information

Your data helps us serve you better by:

• Processing orders for e-bike kits, batteries, and accessories securely
• Providing customer support for DIY e-bike building projects
• Improving our product offerings and website experience
• Sending order confirmations and shipping updates
• Detecting and preventing fraud through advanced monitoring systems
• Offering personalized deals on components you’re interested in

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

• Payment Processors: Secure partners like Visa, MasterCard, JCB, and PayPal for transaction processing
• Shipping Carriers: Delivery services to ship your e-bike components worldwide (excluding some remote areas in Asia)
• Legal Requirements: When required by law or to protect our rights and your safety
• Service Providers: Trusted partners who help us operate our website and business, bound by confidentiality agreements

We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just like the quality of our e-bike components:

• Secure Storage: Data stored on protected servers with limited access
• Encryption: SSL technology encrypts all payment information
• PCI Compliance: All card transactions meet PCI DSS standards
• Data Retention: We keep your information only as long as necessary for business and legal purposes

5. Your Rights and Choices

You have control over your data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Account Management: Create or delete your account to manage order history and preferences

6. Cookies and Tracking Technologies

Like fine-tuning your e-bike controller, we use cookies to optimize your experience:

• Essential Cookies: Required for site functionality and secure checkout
• Analytical Cookies: Help us understand how builders like you use our site
• Preference Cookies: Remember your settings and favorite components
• Marketing Cookies: Show you relevant e-bike parts and deals

You can manage cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding some remote areas in Asia), your data may be processed outside your home country. We ensure adequate protection through standard contractual clauses and secure transfer mechanisms.

8. Children’s Privacy

Our e-bike components are for adult DIY enthusiasts. We do not knowingly collect data from children under 16. If you believe we have, please contact us immediately.

9. Policy Updates

We may update this policy as our store evolves. Significant changes will be notified through our website or email. Continued use of our site constitutes acceptance of updates.

Thank you for trusting Cheap Components Store – where affordable e-bike building meets secure shopping! 🚴‍♂️